1. Introduction
1.1 Welcome to the ebay international e-commerce platform. ebay takes its responsibilities under applicable privacy laws and regulations (“Privacy Law”) seriously and is committed to respecting our ebay website and mobile application (“Platform”) (we refer to the Platform and the services we provide on it as the “Services” ). A user refers to a user who registers an account with us to use the service, including buyers and sellers (individually or collectively referred to as "user", "you" or "your"). We recognize the importance of the personal data you entrust to us and believe it is our responsibility to properly manage, protect and process your personal data. This Privacy Policy ("Privacy Policy" or "Policy"
1.2 "Personal Data" or "Personal Data" means data from which an individual can be identified, or that data and other information that an organization has or may obtain, whether true or not. Common examples of personal data might include name, identification number and contact information.
1.3 By using the Services, registering an account with us, accessing our Platforms, or accessing the Services, you acknowledge and agree that you accept the practices, requirements and/or policies outlined in this Privacy Policy, and you hereby consent to our collection as described herein , use, disclose and/or process your personal data. If you do not agree to the processing of your personal data as described in this Privacy Policy, please do not use our services or visit our platforms. If we change the Privacy Policy, we will notify you, including by posting those changes or a revised Privacy Policy on our Platforms. We reserve the right to modify this Privacy Policy at any time. to the fullest extent permitted by applicable law, your continued use of the Services or the Platform, including placing any orders,
1.4 This policy applies in conjunction with other notices, contractual terms and consent terms that apply to our collection, storage, use, disclosure and/or processing of your personal data, and this policy is not intended to cover these notices or terms unless we specify otherwise.
1.5 This policy applies to buyers and sellers who use this service, unless otherwise expressly stated.
2. When does ebay collect personal data?
2.1 We will/may collect personal data about you:
when you register and/or use our services or platforms, or when you open an account with us;
when you submit any form, including but not limited to application forms or other forms in connection with any of our products and services, whether online or via a physical form;
when you sign any agreement or provide other documents or information about your interactions with us, or when you use our products and services;
When you authorize the sharing of information with our applications or platforms on your device;
When you link your ebay account with your social media or other external accounts or use other social media features in accordance with the provider's policies;
when you transact through our services;
when you provide us with feedback or complaints;
The above is not exhaustive, but a list of some common situations in which your personal data may be collected.
3. What personal data is collected from shoppers?
3.1 The personal information that ebay may collect includes but is not limited to:
Name;
email address;
date of birth;
billing and/or shipping address;
bank account and payment information;
telephone number;
gender;
Information sent by or in connection with devices used to access our Services or Platforms;
information about your network and the people and accounts you interact with;
photographs or audio or video recordings;
Government-issued identification or other information we require for due diligence, know-your-customer, identity verification, or fraud prevention purposes;
Marketing and Communications Data, such as your preferences in receiving marketing communications from us and third parties, your communication preferences and communication history with us, our service providers and other third parties;
Usage and Transaction Data, including details about your searches, orders, advertisements and content you interact with on the Platform and other products and services relevant to you;
location data
When a user registers to use our services or platform and any other information about a user while using the service or platform, and information about how a user uses our service or platform; and
Aggregate data about user engagement with content.
3.2 You agree not to submit any inaccurate or misleading information to us, and you agree to notify us of any inaccuracies or changes to such information. We reserve the right, at our sole discretion, to request additional documentation to verify the information you provide.
3.3 If you use your social media account (“Social Media Account”) to register as a user of our platform, link your ebay account to your social media account or use any ebay social media features, we may have access to your information Social media account providers provide your personal data voluntarily in accordance with such provider's policies, and we will always manage and use any such personal data in accordance with this policy.
3.4 If you do not want us to collect the above information/personal data, you may opt out at any time by notifying our Data Protection Officer in writing. For more information on opting out, please see the section below titled "How can you withdraw your consent, delete, request access to, or modify the information you have provided to us?". However, please note that opting out or withdrawing your consent to our collection, use or processing of your personal data may affect your use of the Services and Platforms. For example, opting out of location information collection will result in its location-based functionality being disabled.
4. Collection of other information
4.1 Like most websites and mobile applications, your device sends information, which may include data about you recorded by web servers as you browse our Platforms. This typically includes, but is not limited to, your device's Internet Protocol (IP) address, computer/mobile device operating system and browser type, mobile device type, mobile device characteristics, Unique Device Identifier (UDID) or Mobile Equipment Identifier (MEID ) ) There are sometimes "cookies" (using your browser preferences) regarding your mobile device, the address of the referring website (if any), the pages you visit on our websites and mobile applications and the time of your visit . Helps the website remember your last visit. If you are logged in, this information will be associated with your personal account.
4.2 Our mobile applications may use GPS, Wi-Fi and other technologies to collect accurate information about the location of your mobile device. We collect, use, disclose and/or process this information for one or more purposes, including but not limited to your requested location or to provide you with relevant content based on your location or to allow you to share your location with other users, as Part of our Mobile Application Services. For most mobile devices, you can withdraw your consent for us to obtain your location information through your device settings. If you have any questions about how to disable location services for your mobile device, please contact your mobile device service provider or device manufacturer.
4.3 When you view pages on our websites or mobile applications, when you view content and advertisements on our platforms or through the Services, and when you access other software, much of the same information is sent to us (including but not limited to IP address, operating system, etc.); however, your device will send us information about content, advertisements and/or software installed on the Services and Platforms and when, not page views.
5. Cookies
5.1 We or our authorized service providers and advertising partners may use "cookies" or other functions from time to time to allow us or third parties to collect or share information related to your use of our services or platforms. These features help us improve our Platforms and the services we offer, help us deliver new services and features, and/or enable us and our advertising partners to provide you with more relevant content, including through remarketing. A "cookie" is an identifier stored on your computer or mobile device to record data about how and when your computer or device, service or platform is used or accessed, the number of people on our platform, and other activities. We may link cookie information to personal data. Cookies are also linked to information about the products you choose to purchase and the web pages you have viewed. This information is used to track your shopping cart, to deliver content specific to your interests, to enable our third-party advertising partners to place advertisements on Internet sites, and for analytics and to monitor service usage.
5.2 You may refuse the use of cookies by selecting the appropriate setting on your browser or device. Please note, however, that if you do this, you may not be able to use all features of our Platform or Services.
6. How do we use the information you provide us?
6.1 You acknowledge, agree and agree that ebay may access, store and disclose your account information and content if required by law or a court or any governmental or regulatory agency having jurisdiction over ebay. Such access retention or disclosure is believed to be reasonably necessary to: (a) comply with legal process; (b) comply with a request from any government or regulatory authority having jurisdiction over ebay; (c) enforce ebay's Terms of Service or this Privacy Policy; (d) respond to any threatened or actual claims against ebay or any other claim that any content infringes the rights of a third party; (e) respond to your customer service requests; (f) protect the rights, property or rights of ebay, its users and/or the public; Personal safety of property.
6.2 As the purposes for which we will/may collect, use, disclose or process your personal data depend on the circumstances at hand, the above purposes may not occur. However, we will notify you of such other purposes with your consent, unless privacy laws permit the processing of applicable data without your consent.
7. How does the store protect and retain customer information?
7.1 We implement various security measures in an effort to ensure the security of your personal data in our system. Once users' personal data is contained within a secure network, it is only accessible to a limited number of employees with special access rights to such systems. However, it is inevitable that absolute safety cannot be guaranteed.
7.2 We will retain personal data in accordance with the Privacy Act and/or other applicable laws. In other words, we will destroy or anonymize your personal data when we reasonably determine (i) that retention of such personal data is no longer sufficient to fulfill the purposes for which it was collected; (ii) for any legal or business purpose Retention is no longer necessary; (iii) there are no other legitimate interests to further retain such personal data. If you stop using the Platform, or your permission to use the Platform and/or the Services is terminated or revoked, we may continue to store, use and/or disclose your personal data in accordance with this Privacy Policy and our obligations under the Privacy Act. Pursuant to Subject to applicable law, we may process your personal data securely without prior notice to you.
8. Does ebay disclose the information it collects from visitors to the outside world?
8.1 In conducting our business, we will/may need to use, process, disclose and/or transfer your personal data to our third party service providers, agents and/or our affiliates or affiliates, and/or or other third parties, which may be located in or outside of Singapore for one or more of the above items. Such third party service providers, agents and/or affiliates or related companies and/or other third parties will process your personal data on our behalf or otherwise for one or more of the above purposes. We strive to ensure that third parties and our affiliates protect your personal data from unauthorized access, collection, use, disclosure, processing or similar risks, and only retain your personal data for as long as required above Personal Data Data Purpose.
our subsidiaries, affiliates and affiliates;
8.2 We may share user information, including statistical and demographic information about our users and information about their use of the Services, with advertising partners and third-party providers of advertising, remarketing and/or other programs.
8.3 For the avoidance of doubt, if a privacy law or other applicable law allows organizations such as us to collect, use or disclose your personal data without your consent, the permission granted by that law continues to apply. Subject to the above and in compliance with applicable laws, we may use your personal data on recognized legal bases, including compliance with our legal obligations, performance of our contract with you, legitimate interests and reasons for our use that outweigh the following Your data protection rights for any damages or, if necessary, legal claims.
8.4 Third parties may unlawfully intercept or access personal data transmitted to or contained on the website, technology may malfunction or not work as intended, or information may be accessed, abused or misused by someone through no fault of ours. Nevertheless, we will take reasonable security measures to protect your personal data in accordance with the requirements of the Privacy Act; however, it is inevitable that absolute security cannot be guaranteed, such as but not limited to when malicious and sophisticated hacking attacks lead to unauthorized authorized, through no fault of ours at the time of disclosure.
8.5 ebay allows you to share videos from YouTube (“YouTube Content”) within the ebay Live Feature. To do this, ebay uses the YouTube API service provided by YouTube. By using shared YouTube content, you agree to be bound by the Google Privacy Policy (http://www.google.com/policies/privacy).
9. Information about children
9.1 The Service is not intended for children under the age of 13. We do not knowingly collect or retain Personal Data or non-personally identifiable information from anyone under the age of 13, and no part of our Platform or other Services is directed at children under the age of 13. As a parent or legal guardian, please do not allow such children under your care to submit personal data to ebay. If the personal data of a child under the age of 13 in your care is disclosed to ebay, you hereby consent to the processing of that child's personal data and accept and agree to be bound by this policy on behalf of the child. We will close any accounts dedicated to such children and will delete and/or delete any personal data that we believe has been submitted by any child under 13 without parental consent.
10. Information collected by third parties
10.1 Our Platform uses Google Analytics
s, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies (text files placed on your device) to help the Platform analyze how users use the Platform. The information generated by the cookie about your use of the platform (including your IP address) will be transferred to and stored by Google on a server in the USA. Google will use this information to evaluate your use of the platform, to compile reports on website activity for website operators and to provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required by law, or third parties may process the information on Google's behalf.
10.2 From time to time, we and third parties may provide software application downloads through the Platform or Services for your use. These applications may individually access and allow third parties to view personally identifiable information about you, such as your name, user ID, IP address of your device, or other information, such as any cookies that you may have previously installed or installed for you through the article. Third Party Software Applications or Websites. In addition, these applications may ask you to provide additional information directly to the third party. ebay does not own or control the third party products or services offered through these applications. We encourage you to read the terms and other policies such third parties post on their websites or elsewhere.
11. Disclaimer regarding security and third-party websites
11.1 We do not guarantee the security of your personal data and/or other information provided on third party websites. We do implement various security measures to maintain the security of your personal data in our possession or control. After your personal data is contained within a secure network, only a limited number of persons with special access rights to such systems can access it and are required to keep the personal data confidential. We provide access to secure servers when you place an order or access your personal data. All personal data or sensitive information you provide is encrypted into our database and can only be accessed in the manner described above.
11.2 In order to provide you with higher value, we may choose various third-party websites to link to the platform and build a framework within the platform. We may also engage in co-branding and other relationships to provide e-commerce and other services and features to our visitors. These linked sites have separate and independent privacy policies and security arrangements. Even if the third party is affiliated with us, we have no control over these linked sites, and each site has independent privacy and data collection practices that are independent of ours. We may not receive data collected by our co-branding partners or third-party websites (even if they are provided on or through our Platform).
11.3 Accordingly, we do not accept any responsibility or liability for the content, security arrangements (or lack thereof) and activities of these linked sites. These linked sites are for your convenience only and you access them at your own risk. Nevertheless, we strive to protect the integrity of our platforms and the links we place on each platform, so any feedback about these linked sites is welcome (including, but not limited to, if a particular link does not work).
12. Will ebay transfer your information overseas?
12.1 For one or more of the Programs, your personal data and/or information may be transferred, stored or processed outside of your country of residence. In most cases, we will process your personal data in Singapore, where our servers are located. ebay will only transfer your information overseas in accordance with privacy laws.
13. How can you withdraw your consent, request access to or correct the information you have provided to us?
13.1 Withdrawal of consent
13.1.1 You may withdraw your consent to collect, use and/or disclose and/or request to delete your personal data owned or controlled by us by sending an email to ebayglobaline@gmail.com to our Personal Data Protection Officer. com, we will process such requests in accordance with this Privacy Policy and our obligations under the Privacy Act and other applicable laws. However, your withdrawal of consent may mean that we will no longer be able to provide you with services and we may need to terminate your existing relationship and/or your contract with us.
13.1.2 If you share YouTube content, in addition to withdrawing your consent to us via email pursuant to clause 13.1.1, you may revoke ebay's access to personal data via the Google security settings page at https://security.google . com/settings/security/permissions
13.2 Request to access or correct personal data
13.2.1 If you have an account with us, you can personally access and/or correct your personal data currently in our possession or control through the account settings page of the platform. If you do not have an account with us, you may request access to and/or correction of your personal data currently in our possession or control by submitting a written request to us. We will need sufficient information from you to establish your identity and the nature of your request in order to be able to process your request. Therefore, please submit your written request to our Personal Data Protection Officer at ebayglobaline@gmail.com.
13.2.2 We may charge you a reasonable fee for processing and processing your request to access Personal Data. If we choose to charge, we will provide you with a written estimate of the fees we will charge. Please note that we are not required to respond to or process your access request unless you agree to pay the fee